ServiceSpark Policy

Terms & Conditions


ServiceSpark.in (hereinafter referred to as the “Site” or “ServiceSpark”) provides its users an multi-channel order and inventory management system by use of its on demand (web based) software. ServiceSpark is a website owned by SS ServiceSpark E-Commerce Solutions Pvt. Ltd. a company incorporated in Patna, India. While using the facilities or services provided by the “Site” or through any other website connected/ linked through this “Site”, you shall be bound by these Terms of Service (hereinafter referred to as the “Agreement”) as specified herein.

Before using the services rendered by ServiceSpark through this website, you are requested to read and understand the Terms of Service specified herein. You accept and understand that ServiceSpark shall have the absolute right to amend these Terms at any point of time unilaterally with or without any notice. You are required to read and understand the existing Terms of Service every time before using the services offered by ServiceSpark.

Lack of knowledge related to any Terms or the amendments effected to the Terms from time to time may not absolve you from any of your liabilities under the Terms of Service. ServiceSpark expects you to further read and understand the Privacy Policy and the Intellectual Property Policy which would be treated as a part of this Agreement before using the services so offered by Us. You shall be equally bound by the stipulations therein once you agree to the Terms of Service with ServiceSpark.

This “Agreement” governs Your use of the “Site” and any services made available to You by Us or through the Site (the “Services”).For purposes of this Agreement, the term “You” or “Your” shall refer to the “User(merchant)” or the “End User (Customer of the Store)” and the term “We” or “Our” shall refer to “ServiceSpark”. If You are using the Site or Services on behalf of Your company (or another entity), then “You” means Your company (or such other entity), its officers, members, agents, successors and assigns.

Conditions of Services

The Terms specified herein restrict the use of this “Site” by minors and those who do not have capacity to enter into a valid commercial contract.

If you are less than 18 years and you wish to contract you are required to contract through your parents or legal guardian.

You are required to provide accurate and correct personal information while registering to use the services rendered by ServiceSpark and You agree to keep it up-to-date.

We have the right to verify the Information provided by You in reasonable circumstances if required.

Protection of Personal Information

All aspects related to the collection of personal information from You, at the time of registering with ServiceSpark, shall be according to the “Privacy Policy” of ServiceSpark which shall be read as a part of this Agreement.

ServiceSpark respects your privacy and assures You that the information collected from You will be used only to provide You our services.

Such personal information shall not be made available to any third party.

Proprietary notices and Intellectual Property

All aspects related to the intellectual property associated with the Site are governed by the “Intellectual Property Policy” of ServiceSpark which shall be read as a part of this Agreement.

The Site and all the content so presented on the site (including but is not limited to acoustic, photographs, illustrations, graphics, video and software) code, data, works of authorship and materials thereon, the look and feel, blueprint and the manner in which material is arranged on the Site (hereinafter referred to as the “Content”) are protected by Indian copyright, trademark and other laws.

ServiceSpark and its licensors own, sole and exclusive rights to title and interest in and to the Site, the Content, including, but not limited to, all intellectual property and proprietary rights therein. Your use of the Site and/or the Content does not grant to You any ownership of any Content to which You may have access on the Site.

The trademarks, logos, service marks and trade names (hereinafter referred to as the “Trademarks”) displayed on the Site or in connection with the Content made available through the Site are registered and unregistered Trademarks of ServiceSpark and its licensors and may not be used except with the express written permission of the respective Trademark owner.

Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of ServiceSpark or the third party that may own the applicable Trademark. Your misuse of the Trademarks displayed on the Site or on or through any of the Site’s services is strictly prohibited.

All intellectual property rights in the Service are, and shall remain, the property of ServiceSpark or its licensor (as applicable). All rights not expressly granted to you in this Agreement are hereby expressly reserved and retained by ServiceSpark and its licensors (as applicable).

We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting on the Site